Technical support

Thanks for acquiring this videogame. If you experience any problems with this game please contact with the distributor in your country of residence. If you're not sure of who it is, please contact us through:

distribution@v2play.com

Try to give us all the information referring to the product, the problem that you're having, and the support/platform it's for. For PC please include a complete list of its configuration.

PATCHES / UPDATES: You will be able to find "Patches" / "Updates" for some of the videogames, within the "DOWNLOADS" section of each videogame. To do so, go to the page for the videogame of which you're encountering problems, and consult the "DOWNLOADS" section to verify if some patch or update of the videogame exists.

TRICKS/ GUIDES / HINTS: You will be able to find "Tricks", "Guides" and "Hints" of some of the videogames, within the "DOWNLOADS" section of each videogame. To do so, go to the page for the videogame of which you're encountering problems, and to consult the "DOWNLOADS" section to verify if there is a trick, guide or hint for the videogame exist.

This section of the Virgin PLAY company webpage contains technical information related to a series of configurations of hardware and software and, more concretely, to hardware and software for other companies (here forward referred as "the information").

Virgin PLAY provides the information as a reference for the end user of Virgin PLAY software. The user has to keep in mind that although Virgin PLAY considers that the information is correct and precise as of the date of its publication, the company does not recognize any guarantees, express or implicit (including, but not limiting itself to, the implicit guarantees of adjustment to a specific aim or non- infraction of rights of third parties) in reference to the preciseness, effectiveness or totality of the information.

All the risks derived from the use and/ or the dependent upon the information (or from part of the same) including, without limiting to, any damage or impossibility of use of any hardware or software, the loss of guarantees of any product and/or the loss of data that are originated as a result of the changes that the end user decides to carry through on the configurations of his/her hardware, will be assumed expressly and exclusively by the end user. Virgin PLAY, its subsidiaries or affiliated companies and entities such as executives, directors, employees, agents or representatives of the same, will not assume any responsibility derived from the use or the impossibility of use of the information on the part of the end user, nor of any of the actions carried out by the same from having used the information cited.

No type of any written or verbal information, or any recommendation or suggestion offered by Virgin PLAY or anyone of its employees, agents, representatives, distributors or retailers will modify the established responsibility previously stated, nor will it create any new guarantees that may jeopardize Virgin PLAY in any way.

In any event, the responsibility of Virgin PLAY is limited to the amount paid by the user for Virgin PLAY software, used in conjunction with the information offered by Virgin PLAY in this document.

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